First Packaging of Chicago accepts the following types of payment:
American Express
MasterCard
Visa
First Packaging of Chicago Account (net 30) subject to credit approval
Do you allow for net 30 payment for online orders?
First time on-line customers are required to pay via credit card. Once approved, all orders may be made via the Net 30 option - simply select Net 30 under the payment method portion of checkout.
How do I set up my First Packaging of Chicago Account?
Please request a credit application.
Simply select Credit as your payment method and you will be guided through the automated credit card signup process.
Corporate Headquarters Where is First Packaging of Chicago corporate headquarters?
630-573-5244
First Packaging of Chicago 1415 W 22nd St., Tower Floor Oak Brook, IL 60523 Phone: 630-574-3626 Fax: 630-230-3826 email: [email protected]
Back to topAll of your online account management options are available via your profile page. Click here to visit your profile page (you may need to login first).
In order to place an order through First Packaging of Chicago , you must create an account. Click here to create a new First Packaging of Chicago shopping account now.
To recover a lost password or Login ID, click here to have them emailed to you.
Back to topHow do I use the easy order feature?
Easy order allows you add items to your shopping cart by simply entering in the First Packaging of Chicago model numbers from your catalog. Click "Go" and the product will be added to our shopping cart in the minimum order quantity amount.
Customer service representatives are available 8:30 a.m. to 5:00 p.m. CST. Call us at 630-574-3626.
Can I include a purchase order number on my order?
Proceed to checkout once you have finished shopping. At the bottom of the Payment portion of the checkout process, insert your PO number in the PO number field.
Can I get an invoice when I order online?
There is a menu option for invoices in your Profile section.
How do I get a Tax Exempt Form?
You may request a tax exempt form by calling . First Packaging of Chicago must have this form on-file for your company in order to accept tax-exempt purchases.
What is the First Packaging of Chicago privacy policy?
Click here to view the First Packaging of Chicago Privacy Policy
Is ordering from First Packaging of Chicago online secure?
First Packaging of Chicago protects you while you shop at StockBoxes.net/, so there is no need to worry about credit card safety.
We use SSL encryption to protect your online transactions. It encrypts all of your personal information, including credit card number, name, and address, sothat it cannot be read as the information travels over the Internet.
Back to topHow do I find product specific information?
Product specific information is listed when viewing a single product.
The following information is available for most of our items:
Dimensions
Material
Color
Strength
Minimum order quantity
Order in multiples of bundle, bale, case or individual quantities
Inventory status
Unit of measure
Are the photos exactly the same as the product listed?
The photos shown are representative of the product listed, sizes and colors may vary slightly.
How do I obtain a quote?
First Packaging of Chicago offers special quotes for large orders and special items.
Please call for a quote or to set up an appointment.
Back to topHow do I return merchandise?
Call First Packaging of Chicago to receive an authorization number and return slip. Complete the form and return the merchandise within 30 days. Items purchased from First Packaging of Chicago cannot be returned more than 30 days after delivery, and you cannot receive a refund for these items after that time. In addition, all returned items must be in unopened and unused condition to be accepted.
Note: There is a 20% restocking fee along with all applicable freight charges.
Back to topWhat if I can not find a particular product?
Please contact us at First Packaging of Chicago 1415 W 22nd St., Tower Floor Oak Brook, IL 60523 Phone: 630-574-3626 Fax: 630-230-3826 email: [email protected]. Customer service representatives are available 8:30 a.m. to 5:00 p.m. CST.
How do I find a product?
You can find products by:
Browse: Shop by product categories, i.e. corrugated boxes, stretch film, etc.
Search: Type in a product name, model number or other description
Type in the model number from the catalog and the product will be added to your cart in the minimum order quantity.
How do I order from my search results?
Simply enter the quantity and click Add button to add the item(s) to your shopping cart. Continue shopping or go to checkout to finish your order.
First Packaging of Chicago ships nationwide from four fulfillment centers located in Elgin, Illinois; Forest Park, Geogia; Dallas, Texas; Barnesville, Pennsylvania and Rialto, CA. If you have any questions regarding shipping and delivery methods, please call 630-574-3626.
How do I track my order?
To track your recent orders, simply click on the Order Status link.
Shipping quotes include a variety of options to meet the needs of our customers including UPS Next Day and UPS 2nd Day service.
Inside Delivery is intended for customers that do not have the equipment to unload shipments. Inside Delivery requests are limited to areas that are directly accessible to the unloading area and no more than 25 feet from entry point of the designated doorway. Fees apply and can vary by carrier.
Military Bases have restricted access and require special notification to gain entry. Fees apply and vary per carrier.
Colleges are considered residential for carriers and residential rates apply.
Locations with limited access will require a straight truck delivery from carriers. Fees apply and vary by carrier.
LTL shipments to residential addresses and commercial addresses that do not have a loading dock require a lift gate. Fees apply and vary by carrier.
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